Good leaders ask good questions. Here are five that every sales leader should be able to answer, and that often reveal what has gone unnoticed.
1. Where exactly do we lose customers? Do you know the stage: first contact, offer or decision?
2. What does the team do in the first 24 hours after a lead arrives? A quick, clear response often decides what happens next.
3. When did I last listen to a real sales conversation? A leader who listens sees what the numbers do not show.
4. Does everyone know their target and how it is measured? A clear target focuses effort.
5. What is my team missing? Training, tools, time or the attention of a manager?
How to use the questions. Write your answers down. The questions you cannot answer are the first ones worth looking into.
The right question is already half of the solution.
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